There will be violence.
Feb. 27th, 2003 12:57 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
nockergeekApparently, FedEx tried to ship Z's new tablet to the wrong address in the KC area, so now they're sitting on it at one of their 5 "Hold at Location" centers in KC. Do I know which one it's at? No.
Can I get help from FedEx with locating it and either picking it up myself, or having them un-hold it and try to send it again? No, because I don't have the FedEx tracking number, which CompUSA didn't give me. Fortunately, CompUSA has a tracking system on their site, and they show where the package is, but they don't give the tracking number.
Thing is, I know FedEx knows how to get here; I've seen many FedEx vans here in the last 14 months, so I know they know where this complex is.
---
Okay, the CompUSA service rep is calling FedEx right now to get things straightened out.
--
Apparently, FedEx didn't have the apartment number, so they didn't know who to give the package to. I'm not sure who to beat first - FedEx for being uncooperative, or CompUSA for failing to give FedEx all the info they needed.
Can I get help from FedEx with locating it and either picking it up myself, or having them un-hold it and try to send it again? No, because I don't have the FedEx tracking number, which CompUSA didn't give me. Fortunately, CompUSA has a tracking system on their site, and they show where the package is, but they don't give the tracking number.
Thing is, I know FedEx knows how to get here; I've seen many FedEx vans here in the last 14 months, so I know they know where this complex is.
---
Okay, the CompUSA service rep is calling FedEx right now to get things straightened out.
--
Apparently, FedEx didn't have the apartment number, so they didn't know who to give the package to. I'm not sure who to beat first - FedEx for being uncooperative, or CompUSA for failing to give FedEx all the info they needed.
