Credit Card Theft: Addendum
Just got off the phone with our bank's security division.
The Bad News:
- The first three fraudulent transactions to hit our account ($318, $97, and $45, roughly) did get approved before the account was disabled/watched, so those will hit our checking account.
The Good News:
- An investigator is being assigned to our account tomorrow.
- Those transactions will be fully refunded, along with any resulting fees (including overdrafts, if those take place). Just have to sign an affidavit and send it back in.
- Our debit/ATM functionality is still in place, and not compromised. It won't be shut off until the new card(s) are activated and take its place.
- Our checking account is uncompromised, so I can write checks in safety.
The bank suggested that the magnetic stripe information off of our card might have been captured. I'm wondering if it happened locally, or if it happened on one of our recent trips...
The Bad News:
- The first three fraudulent transactions to hit our account ($318, $97, and $45, roughly) did get approved before the account was disabled/watched, so those will hit our checking account.
The Good News:
- An investigator is being assigned to our account tomorrow.
- Those transactions will be fully refunded, along with any resulting fees (including overdrafts, if those take place). Just have to sign an affidavit and send it back in.
- Our debit/ATM functionality is still in place, and not compromised. It won't be shut off until the new card(s) are activated and take its place.
- Our checking account is uncompromised, so I can write checks in safety.
The bank suggested that the magnetic stripe information off of our card might have been captured. I'm wondering if it happened locally, or if it happened on one of our recent trips...